ICJO Administration


Scenario 1A: New User Account Setup

 

What’s happening:

  • A new Juvenile Probation Officer (JPO) was hired and needs access to UNITY.
  • The state ICJ Office (ICJO) will enter their information in UNITY to create a new account.
  • Note:  Only the Role “ICJO Admin” has the rights to create a new account

 

What to do:

 

Where to start:

 

Related resource:


Scenario 1B: Add a Contact from User Directory

 

What’s happening:

  • A new Juvenile Parole Supervisor (JPS) has been hired. 
  • You would like to add her to your UNITY contacts.
  • Note:
    • ICJO users can add any contact from any state to their My Contacts list.
    • JPS and JPO users can only add contacts from their own state.

 

What to do:

  • Go to the User Directory and search for UNITY users using the search criteria.
  • When the search results appear, select the blue plus sign icon to add the user to your My Contacts list.
  • Go to the “My Contacts” list to review the added user
  • While in the “My Contacts List” remove them from your contact list by selecting the red minus icon.

 

Where to start:

 

Related resource: