"Natalie provides timely direction for Juvenile transfer issues that sometimes branch into adult transfer issues. She has extraordinary patience with newly assigned field staff. She always makes time to answer questions or solve difficult issues. On several occasions, she negotiated either returning our charges from other states, or sending other states their charges. On one specific case, there was wanted juvenile being held in a New Jersey secure facility. The facility was going to release the charge, even though a warrant was outstanding. Natalie helped correct our clerical error, and eventually, the charge was returned to Pennsylvania in custody. Her diligence provides protection to the communities we serve." - Robert Smith, Field Staff, PA
