View frequently asked questions about the UNITY roll out. 


Can state compact offices access JIDS data when UNITY goes live?

On September 17, 2020 the Executive Committee approved the 01-2020 Access to Historical Data Policy allowing compact offices only limited access to JIDS for a period of 1 year from the UNITY go-live date. View the policy

Does my state need to submit the state personnel directory data request if we are not rolling out UNITY beyond the compact office?

For non-roll out states, the benefits of submitting your state’s juvenile personnel now are plentiful:

  1. All persons submitted will be provided with accounts for the new online training platform, TalentLMS. Access to the current training platform (available via ICJ’s website) will cease in November; as such, any user who was previously able to access that site will need a new account for TalentLMS. Your states users can be entered in bulk if the data is provided via the personnel directory data request.

If you want your state field officers to have access to the ICJ.TalentLMS.com system;  you as an ICJO-Coordinator will need to compile a spreadsheet and submit to  jjohnson@juvenilecompact.org

The spreadsheet needs to contain:  First Name, Last Name, State, Email.

  1. When non-roll out states are entering reports received from field users, compact offices must indicate the person who submitted the report by entering their name in the appropriate data field. With your state’s personnel directory list integrated into UNITY, all field personnel will be available via a drop-down list. That means less data entry for the compact office user and more uniform data.
  1. In UNITY, users have the ability to create a custom Contact List that can be made of your states UNITY users as well as juvenile personnel who are not UNITY users. If your state’s juvenile personnel are included, you can quickly locate their contact information without having to leave the UNITY site. You can also send them an email from the site because their email address will be stored in the database.   See below image:



How do our individual state agents (JPS & JPO) get access to the UNITY training?

When your state completes the online “UNITY:  State Personnel Directory Data Request” and you the ICJO-Coordinator are ready to get your state started, contact Joe Johnson at jjohnson@juvenilecompact.org.   Joe Johnson will provide you an email to send out to your state agents so they can get access to the https://www.ICJ.TalentLMS.com   on-demand learning system.


  1. Email Joe Johnson, ICJ Project Manager
  2. Review your “UNITY:  State Personnel Directory Data Request”  state registrants
  3. Joe Johnson will send you an email template to use to notify your state agents
  4. Once you have emailed you state agents, immediately notify Joe Johnson
  5. Joe Johnson will activate all the agents accounts and they will be emailed  access to https://www.ICJ.TalentLMS.com   along with their Username and Password
  6. You the ICJO-Coordinator will receive an “User Activity Learner Report” each Tuesday morning, updating you on your states learner progress.
Is UNITY browser-agnostic?

Yes; users can access UNITY through Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, and Internet Explorer. 

What cases will be migrated from JIDS to UNITY?

Only active cases will be migrated from JIDS to UNITY. The National Office will ask states to review active cases in January 2021 to confirm which cases will be migrated. Because the data fields from JIDS to UNITY are not a 1-to-1 match, some information may have to be augmented by state compact offices. 

What data will be used in the UNITY Training Site?

In order to protect juvenile confidentiality, data will not be migrated from JIDS to the Training Site. Each state will enter data for cases based on scenarios provided.

What information do state IT Departments need to ensure our state can access UNITY?

The National Office will disseminate a letter to UNITY Coordinators in October 2020 detailing specific system requirements and any security-related concerns, such as the UNITY IP address to add to your state's safe list.  

What is the difference between the UNITY Training Site and TalentLMS?

The UNITY Training Site is an interactive virtual environment where learners can test new skills without impacting the live site. It will be available 24/7 beginning at least one month prior to "go live." Talent LMS is a platform to provide guidance and tutorials on how to use the UNITY system. There is no set time limit and advance reservations are not required on either.

What role will I use in the UNITY Training Site?

JPOs, JPSs, and ICJOs will log into the UNITY Training Site using their own specific role.